There will be scenarios where TeamBuildr Support will need to assist: Users with Stripe Express accounts: Inside your TeamBuildr you can access the Payments Portal and mange your paying subscribers f…
There are 2 scenarios for failed payments. One scenario is an initial failed payment when a new customer attempts to sign up for the first time. The other scenario is when existing subscribers experi…
Recurring Workout Items are an experimental feature available to customers on the Gold plan or higher. There are some limitations to note when using this feature - please see the "Limitations" sectio…
Stripe charges are dependent on the country you are receiving payments in. Fully Supported Countries: United States: 2.9% + 30¢. Australia: 1.75% + A$.30 for domestics cards, 2.9% + A$.30 for interna…
In order to access this integration, you must be on the Platinum Pro subscription plan. TeamBuildr will give 30 day demo on Platinum Pro, if you are currently a TeamBuildr customer. Vitruve Pricing f…
Training multiple organizations with TeamBuildr can be done with "Account Switching." Account Switching allows an coach to seamlessly manage multiple accounts. An example might be a training facility…
If you have not set up your Online Payments yet, you will see an informational page with an intro video as well as some FAQs about the Online Payments portal. To begin, you will need to click the " C…
